My wife and I have wanted a fireplace for quite some time but couldn't find a place we trusted for such a big project. We landed on Tranquility based on a few happy recommendations and ended up with an amazing center piece to our home. The staff, management and whole team were amazing, professional, and took the time to answer all my questions! Couldn't be happier with the end result
It's the little things that matter. I've used Tranquility for 10 years now, ever since our furnace and ac were installed. Everytime I book a service appointment, they are always on time and get the job done correctly the first time. And today's emergency booking was done very quickly and in the same day. Fortunately it wasn't too serious an electrical switch failure. But Scott had it replaced quickly and we are back in service on one of the hottest days of the year. As for price, they are fair for the quality work performed.
Installation of Air Conditioner
Was referred to Todd by a colleague and was not disappointed. Response time was quick, follow up was great, service guys were great, after installation follow up was great! We had a situation that needed to be fixed before installation and their team was sent out within 2 days to work on it. They showed up when they said they would. Prepped and cleaned up the area after. Work was completed within the estimated time frame as well. Would recommend them to anyone in the Durham region!Tranquility Home Comfort helped me through my emergency with my tankless water heater. They were supportive, and ensured I had fast service. They were able to get a new system in within 24 hrs, and took the time to explain my financing options in detail. Laura (administration) was very knowledgeable, and compassionate about my situation. She worked tirelessly behind the scenes, making sure everything ran smoothly. Thank you all for your help. I am truly a happy customer.
Todd and the team were great. The AC unit in my house was 30 years old and stopped working. Todd went to my house right as scheduled and gave me a quote for replacing it. I chose to install a Trane unit because of its' good reputation. The final price was pretty good thanks to the promotion. The technicians, Josh and Johnny, who did the installation were also nice and efficient. The new AC unit runs smoothly so far. I recommend Tranquility Home Comfort if you need a Trane AC unit.
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